High performance is the goal of health care professionals in organizations of every size and setting. More than just a catchphrase, high-performing organizations generate better clinical outcomes, improved patient satisfaction, increased reimbursements and revenue, lower costs, and greater employee morale.

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Leadership Event

But how can you create and sustain a high-performing organization? In NEJM Catalyst’s upcoming free, live Web event, “Essentials of High-Performing Organizations,” hosted by the University of Michigan’s Institute for Healthcare Policy and Innovation, you’ll gain insights from leaders inside and outside the health care industry. Three inspiring, interactive discussions will focus on teams, which are the building blocks of high-performing organizations; partnerships that raise the bar within communities and across collaboratives; and mission-driven organizations that overcome resource limitations.

Register today and you’ll also get a free copy of Stories, Strategies, and Solutions in Leadership. This collection of original content features valuable insights, in-depth articles, and selected visuals showcasing innovative ideas in health care leadership from a variety of experts, including NEJM Catalyst advisors and authors and the NEJM Catalyst Insights Council.

Join us for insightful presentations, real-world case studies, and an interactive Q&A session with our industry-leading experts.

You will learn:

  • Lessons from leaders and high-performing teams from health care and other settings that can successfully be applied to bolster your own organization.
  • How partnering with community organizations, state and local government, and hospital networks helps to create a healthier population.
  • The ways in which organizations such as safety-net hospitals and the VA turn constraints into strengths.

Our Lineup of Expert Speakers

We've gathered an industry-leading group of experts, from inside and outside health care, including executives, physician leaders, researchers, and clinicians.

John Z. Ayanian, MD, MPP

John Z. Ayanian, MD, MPP

Alice Hamilton Professor of Medicine and Director, Institute for Healthcare Policy and Innovation, University of Michigan

Frederick P. Cerise, MD, MP

Frederick P. Cerise, MD, MPH

President and Chief Executive Officer, Parkland Health & Hospital System

Dr. Michael J. Englesbe, MD

Michael J. Englesbe, MD

Cyrenus G. Darling, Sr. MD, and Cyrenus G. Darling, Jr. MD, Professor of Surgery, University of Michigan

Chris Fussell, MA

Chris Fussell, MA

President, McChrystal Group

Joneigh S. Khaldun, MD, MPH, FACEP

Joneigh S. Khaldun, MD, MPH, FACEP

Director and Health Officer, Detroit Health Department, City of Detroit; Staff Physician, Department of Emergency Medicine, Henry Ford Hospital

Thomas H. Lee, MD, MSc

Thomas H. Lee, MD, MSc

Chief Medical Officer, Press Ganey Associates; Editorial Board, New England Journal of Medicine; Leadership Board Founder, NEJM Catalyst

Namita S. Mohta, MD

Namita S. Mohta, MD

Clinical Editor, NEJM Catalyst; Center for Healthcare Delivery Sciences, Brigham and Women's Hospital

Mary I. O’Connor, MD

Mary I. O’Connor, MD

Director, Center for Musculoskeletal Care at Yale School of Medicine and Yale New Haven Health; Professor of Orthopedics and Rehabilitation, Yale School of Medicine

Marschall S. Runge, MD, PhD.

Marschall S. Runge, MD, PhD

Executive Vice President for Medical Affairs, University of Michigan; Dean, University of Michigan Medical School; Chief Executive Officer, Michigan Medicine

Sanjay Saint, MD, MPH

Sanjay Saint, MD, MPH

Chief of Medicine, VA Ann Arbor Healthcare System; George Dock Professor of Internal Medicine, University of Michigan

Stephen Swensen, MD, MMM, FACR

Stephen Swensen, MD, MMM, FACR

Medical Director, Professionalism and Peer Support, Intermountain Healthcare

Kimberlydawn Wisdom, MD, MS

Kimberlydawn Wisdom, MD, MS

Senior Vice President, Community Health & Equity and Chief Wellness & Diversity Officer, Henry Ford Health System

Agenda

Viewers are encouraged to submit questions online for the Q&A portion of each session.

1:00 - 1:05
Welcome and Introduction
Marschall S. Runge, MD, PhD, Executive Vice President for Medical Affairs, University of Michigan; Dean, University of Michigan Medical School; Chief Executive Officer, Michigan Medicine

Namita S. Mohta, MD, Clinical Editor, NEJM Catalyst; Center for Healthcare Delivery Sciences, Brigham and Women's Hospital

1:05 - 1:20
Opening Talk
Stephen Swensen, MD, MMM, FACR, Medical Director, Professionalism and Peer Support, Intermountain Healthcare
1:20 - 2:20
Session 1: Motivating Teams for High Performance

Teams, not individuals, are the fundamental building block of high-performing organizations. Learn lessons from inside and outside health care on how teams perform at the highest level, from a former U.S. Navy SEAL and a physician executive who is a former Olympic rower.

Speaker: Chris Fussell, MA, President, McChrystal Group

Speaker: Mary I. O’Connor, MD, Director, Center for Musculoskeletal Care at Yale School of Medicine and Yale New Haven Health; Professor of Orthopedics and Rehabilitation, Yale School of Medicine

Moderator: Thomas H. Lee, MD, MSc, Chief Medical Officer, Press Ganey Associates; Editorial Board, New England Journal of Medicine; Leadership Board Founder, NEJM Catalyst

2:20 - 2:35
BREAK
2:35 - 3:35
Session 2: The Partnership Effect

Health care organizations can collaborate among themselves and partner with broader communities to create high-performing networks. Leaders of a large hospital network and of a big-city health department will discuss how effective partnerships are greater than the sum of their parts.

Speaker: Joneigh S. Khaldun, MD, MPH, FACEP, Director and Health Officer, Detroit Health Department, City of Detroit; Staff Physician, Department of Emergency Medicine, Henry Ford Hospital

Speaker: Michael J. Englesbe, MD, Cyrenus G. Darling, Sr., MD, and Cyrenus G. Darling, Jr., MD, Professor of Surgery, University of Michigan

Moderator: John Z. Ayanian, MD, MPP, Alice Hamilton Professor of Medicine and Director, Institute for Healthcare Policy and Innovation, University of Michigan

3:35 - 3:50
BREAK
3:50 - 4:50
Session 3: High Performance Under Constraint

Safety-net hospitals and the Veterans Health Administration face operational and financial challenges. Despite, or because of these challenges, they also have unique opportunities to become high-performing organizations. This session features two leaders who will explain how high performance happens under limitations.

Speaker: Frederick P. Cerise, MD, MPH, President and Chief Executive Officer, Parkland Health & Hospital System

Speaker: Sanjay Saint, MD, MPH, Chief of Medicine, VA Ann Arbor Healthcare System; George Dock Professor of Internal Medicine, University of Michigan

Moderator: Kimberlydawn Wisdom, MD, MS, Senior Vice President, Community Health & Equity and Chief Wellness & Diversity Officer, Henry Ford Health System

4:50 - 5:00
Closing Remarks
Stephen Swensen, MD, MMM, FACR, Medical Director, Professionalism and Peer Support, Intermountain Healthcare